Share this page on facebook
End of EMD pact has village scrambling PDF Print E-mail
Community
Written by JOE POIRIER   
Wednesday, 07 February 2018 18:22

Withdrawal of Aurora from medical dispatch program leaves Grafton officials searching for new service partner

    The partnership between the Village of Grafton and Aurora Health Care for an Emergency Medical Dispatch program is coming to an end after Aurora requested a mutual termination agreement last week.
    “Everybody believes in EMD. We just need to get over these stumbling blocks and move forward,” Village President Jim Brunnquell said during Monday’s Village Board meeting.
    The board agreed to execute the non-renewal agreement within 90 days by a 4-3 vote. Trustees Tom Krueger, David Liss and Lisa Uribe Harbeck cast the dissenting votes.
    According to Village Administrator Jesse Thyes, Aurora was responsible for the medical direction and control of the EMD program.
    In December 2015, the village entered into a partnership with Aurora and Priority Dispatch, an emergency medical software company, to implement the EMD program, which provides dispatchers with a series of questions to determine the appropriate level of response in an emergency.
    The EMD program was supported by a $37,105 Aurora Foundation grant as long as Aurora physician Steven Zils was the program’s medical director. The agreement also specified that the village earn accreditation.
    “Without a medical director, the village may continue utilizing EMD. However, the liability exposure increases significantly because we will not be operating underneath a medical license,” Thyes said, noting Aurora is not seeking reimbursement for the grant.  
    Last year, Priority Dispatch conducted an on-site review, and concerns arose about the efficiency of the program.
    In spring, a “re-boot” of the implementation of EMD was conducted for the village to work toward earning its accreditation. One of the benchmarks required a non-compliance score in handling emergency calls of 10% or less by Dec. 4.
    The average non-compliance average from September through November was 19.3%. Thyes said for the month of December the village did achieve a 10% non-compliance score.
    “Our dispatch center is showing progress with utilizing EMD, but we did not reach our benchmark,” he said.
    According to Thyes, there has also been difficulties in establishing roles and responsibilities in handling policy and operational changes for the program.
    In December, the Town of Grafton transferred its emergency calls to Ozaukee County’s dispatch center that also uses EMD.
    “I’m not sure what the status is for the county’s accreditation process,” Thyes said.
    During the meeting, Brunnquell asked the trustees if the Village Board was still interested in implementing EMD and pursuing accreditation. All members concurred.
    “We have to work through this and we will,” Brunnquell said. “We need to step back and see what works.”

Comments (0)Add Comment

Write comment
You must be logged in to post a comment. Please register if you do not have an account yet.

busy
 
advertisement
Banner
Banner
Banner