Town of Port disposal business closes, but Horicon firm steps in
In what is being described by some as a “silent takeover,” Advanced Disposal has acquired the business contracts of the Town of Port Washington-based Arrow Disposal and Recycling Center.
Advanced Disposal, which was known as Veolia Solid Waste until it was acquired last November, is based in Horicon.
The larger Veolia purchase, a national deal valued at $1.4 billion, included 16 collection companies, 12 recycling centers, and six landfill that provide serve 15 counties in Wisconsin.
Arrow Disposal’s departure from the local waste scene took place early in July, with virtually no notice to customers. The purchase was completed July 3.
A padlocked chain blocks the entry drive to Arrow Disposal’s office at 3860 Hwy. H. The phones are no longer answered.
However, representatives from Advanced Disposal said every effort is being made to make the transition to the new ownership as seamless as possible.
That doesn’t mean the changeover has gone unnoticed.
“We have been getting a lot of calls. People want to know what is going on,” said Advanced Disposal customer service representative Megan Pasperson.
“We are picking up all of the contracts Arrow had, and we are sticking with the same rates at this time.”
Pasperson said the company has worked out some of the bugs in collection after running the routes a few times.
To accommodate collection, she said, the company is asking customers to have their waste at the roadside by 6 a.m.
Arrow primarily handled waste-collection for residents in communities that do not offer trash service.
Advanced has also taken over the recycling program for the Town of Saukville that was previously handled by Arrow. Collections are made at homes, businesses and Town Hall.
The town’s drop-off recycling program is offered on Saturdays in the Town Hall parking lot on Lakeland Road. The town has contracted with Arrow for more than 20 years.
Advanced is offering single-stream recycling for the town and all its private customers. That process means paper, cardboard, cans and plastics no longer need to be separated when recycled.
Town Chairman Barb Jobs told the Town Board she was just as surprised to learn about the change as all of the other private customers.
“I think they could have at least talked to us. It simply happened,” Jobs said.
Still, she talked glowingly about how the change has been handled.
“They came in and cleaned up the site. So far, I would say it has been going quite well,” Jobs said.
“It looks like they are going to be doing more for us than Arrow did by co-mingling, which is the state-of-the-art approach in recycling. I don’t see any problem. This should actually be an improvement in service for us.”
According to the company, Advanced Disposal is the largest privately owned environmental services company in the county.
Local trash and recycling collection is provided through its office in Horicon, which can be reached at (920) 387-0987.